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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Outline terms of placement with client in care
   • Where appropriate, clearly explain to clients what they can expect from the placement; philosophies, values and rules operating; opportunities within the placement, and strategies for maximising benefits of the placement
   • Clarify boundaries of confidentiality with client
   • Use appropriate language and approach to communicate processes to resolve issues and review placement and external and internal grievance procedures
   • Explore and clarify understanding of client rights and expectations about direct care
   • Explain rules and consequences for behaviour, and where appropriate negotiate with client in ways that are understandable and culturally appropriate
   • Complete and maintain all relevant documentation in accordance with organisation procedures
2. Provide/mobilise domestic support
   • Provide ways of addressing daily needs and negotiate with client
   • Implement all appropriate procedures to ensure the environment is clean, healthy and safe
   • Negotiate appropriate strategies for continued use, maintenance and/or disposal of client's personal possessions
3. Provide for client education, support and development
   • Implement a range of approaches to life skills training, including provision of positive role models to ensure client's specific needs are addressed
   • Assist client to identify and implement appropriate goals, strategies and activities to enhance their move to autonomy and self empowerment
   • Make appropriate arrangements to support client in care to undertake relevant vocational training and/or employment
   • Negotiate appropriate processes for provision of health care education with relevant referral agency/organisation/department to ensure their delivery
   • Negotiate appropriate processes with client and relevant personnel to ensure client access to a range of emotional, social and physical support mechanisms
   • Establish appropriate relationship with client to maximise access to development opportunities and participation in a range of services
4. Contribute to reintegration of client
   • Negotiate planning for resources, services and ongoing support with client and significant others to ensure resettlement needs are assessed and addressed
   • Arrange with relevant parties for client to participate in employment, counselling, education and accommodation as appropriate
   • Undertake all relevant available activities, designed to assist a successful transition from care
   • Negotiate with all relevant parties to identify appropriate levels of contact with client, once out of care

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role These include knowledge of Relevant statutory procedures responsibilities and rights Service protocols philosophies and processes Resources and programs available Stage of grief Impact and signs of abuse Cultural protocols systems taboos Parenting models Budgeting practices Protocols in working with professional service providers Child development stagesmodels

Essential skills It is critical that the candidate demonstrate the ability to Negotiate effective care arrangements rights and responsibilities Provide a range of care services Provide opportunities for positive experiences client self development and selfesteem building Demonstrate knowledge related to applicable organisation and legislative requirements In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role These include the ability to Demonstrate application of interpersonal skills including assertion negotiation establishing role boundaries Demonstrate application of skills in effective communication behaviour management stress management effective use of relevant information technology in line with occupational health and safety OHS guidelines

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package
Critical aspects for assessment and evidence required to demonstrate this unit of competency	The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions Consistency in performance should be assessed across the range of clients and client situations eg Voluntary and involuntary clients
Access and equity considerations	All workers in community services should be aware of access equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities
Context of and specific resources for assessment	This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged Resource requirements for assessment include access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes
Method of assessment	In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
The contexts for the provision of primary care include:	On the selection and implementation of an intervention either on a voluntary or involuntary basis A voluntary seeking for support outside of statutory mandates A preventative pro-active activity Government, non-government and community based range of services
Provision of primary care will be undertaken within requirements established by:	State and commonwealth legislation Organisation processes, procedures and standards Organisation codes of conduct and ethical position International conventions on the rights of children and young people

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